Managed IT Services & Support
As the technology needs of businesses grew, so did our services and expertise, so we could continue to aid local business owners. From the data center to the desktop, we meet all your day-to-day IT challenges while leveraging specialized experts.
Help Desk Services/ Technology Consulting
Autotask 24x7 Monitoring
Data Recovery and Backup Plan
Network Design
Cloud Services
Encryption Security & Data Protection
Schedule Your Free IT Consultation Today
We look at your current systems & make recommendations to maximize efficiency and minimize cost.
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Managed IT Services & Troubleshooting
As your outsourced IT department, our team is there to support your people day in, day out.
Help Desk Support
– Unlimited remote help desk (service desk)
– Remote Operations Center (ROC)
– Ticketing system with full metrics managed by AutoTask
– Asset and audit management
– End-user device management including patching and enterprise anti-virus/anti-malware supported by Webroot
– Sophos and Bit-Defender for end-point and email protection
– Remote Operations Center (ROC)
– Ticketing system with full metrics managed by AutoTask
– Asset and audit management
– End-user device management including patching and enterprise anti-virus/anti-malware supported by Webroot
– Sophos and Bit-Defender for end-point and email protection
Infrastructure Monitoring and Management
– 24/7 Monitoring & alerting
– Problem resolution
– Management
– Proactive maintenance (patching / firmware updates)
– Minor upgrades
– Vendor Management
– Problem resolution
– Management
– Proactive maintenance (patching / firmware updates)
– Minor upgrades
– Vendor Management
Server and PC Management
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Data Management, Backup, & Recovery
We’ll backup and secure your data, while mitigating IT risks so you can sleep at night.
Anti-Virus Management
•Industry-leading Anti-virus software
•Includes Anti-virus license
•Deployed on Endpoints and Servers
•Continuous monitoring
•Alerts notify NOC of outbreaks or out-of-date software
Backup and DR Management
•Continuous backup monitoring and management
•Supports on-site hardware and software
•Alerts configured for failed or hung backup jobs
•Regular test restores
•Disaster support
Content Security and Filtering
•Industry-leading DNS Security software
•Webroot Smarter Cybersecuirty
•Includes Enterprise license
•Deployed on client networks
•Cloud DNS filtering protects against malware and inappropriate websites
•Detailed reporting
Benefits of Using Third-party Managed IT Services
- 24/7/365 proactive monitoring and maintenance
- Predictable all-inclusive pricing
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level 24/7/365 live support
- Peace of mind, so you can focus on running your business and not the technology
Silver Package
Includes unlimited remote support for users. This package is perfect for clients who are looking for a full-service remote support organization, but do not require on-site support
Gold Package
Includes unlimited remote support and onsite support during business hours. This is appropriate for most clients who want a simple, turn-key outsourced IT department.
Platinun
Includes unlimited remote and on-site support. After-hours emergency support for critical systems is included as is encryption software licensing and management. This package is perfect for mission-critical, high-security or regulated environments where IT mishap could have serious consequence
Vivonary
We diligently monitor and proactively maintain all your devices, servers and network to ensure your business stays up and running.
We're Here To Help!
Office
777 Brickell Ave.
Miami, FL 33131
Hours
M-F: 7am – 5pm
Call Us
(760) 641-2492
Contactus@Vivonary.com
Contact Us
California Office: (760) 534-5813
Hours
Mon-Fri: 8am – 5pm
Sat-Sun: Closed